Nia Oliver-Paton

Nia Oliver-Paton has diverse work experience in various industries. Nia started their career as a Student Volunteer at DSI Renal, where they assisted with front office paperwork, organized and answered phones, and provided emotional support to dialysis patients. Nia then joined Piedmont as a Patient Access Representative, where they verified insurance, registered patients, coordinated with doctors, and conducted audit reports. Nia also worked as a Specimen Processor at Piedmont, where they demonstrated attention to detail and assisted with lab set up. Nia later joined Ryder Supply Chain Solutions as a Customer exceptions team lead, where they managed tax calculations, worked on robotics troubleshooting, and led a small team in ensuring timely compliance information. Nia then worked at FGO Logistics as an Operations Supervisor, overseeing delivery operations, training staff, and improving methods. Nia also worked at Medline Industries, LP as a Service Technician, where they managed asset management and budget planning for hospitals and exceeded performance targets. Currently, they are a Customer Success Manager at Convoy Inc, where they build relationships, implements standard operating procedures, trains associates, and achieves record-breaking sales in a competitive market.

Nia Oliver-Paton obtained an Associate's degree in Business Administration, Management and Operations from American InterContinental University. Nia later enrolled at Arabia Mountain High School - Academy of Engineering- Medic from 2009 to 2012. Currently, Nia is pursuing a Bachelor of Business Administration - BBA degree in Project Management at American InterContinental University, with an expected completion in 2023.