Tom Sheridan

Application Support Analyst at Huboo

Tom Sheridan has a diverse work experience spanning various industries. Tom started their career as a Customer Assistant at Marks and Spencer, where they gained valuable experience in customer service and teamwork. Tom later worked as a Driving Range Assistant at Clifton Hill Golf Driving Range, further developing their skills in this role.

In 2017, Tom worked as a Software Tester for Sparx, where they honed their communication skills and gained experience in relaying information to software developers. Tom then briefly worked as a Customer Assistant at Saddles & Paddles Exeter Ltd.

Tom's next significant role was as a Customer Service Manager at GVC Group, where they worked from November 2019 to August 2021. In this position, they managed customer service operations and demonstrated their ability to handle customer needs effectively.

In 2019, Tom also worked as a Bartender at Mercure Hotels for a short period.

More recently, Tom joined Subfero in August 2021 as a Concierge Support Ambassador, providing support in various customer service tasks.

Currently, Tom is working as an Application Support Analyst at Huboo Fulfilment, starting in November 2021.

Throughout their work experience, Tom has consistently demonstrated their dedication to customer service and teamwork, as well as their ability to effectively communicate and adapt to various roles and industries.

Tom Sheridan completed their Bachelor's degree in Forensic Computing and Cyber Security from the University of the West of England between 2017 and 2020. Prior to that, they attended Exeter College from 2014 to 2017, where they pursued various subjects including 20th Century History, ICT, Film Studies, TV Production, and Film.

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Timeline

  • Application Support Analyst

    November, 2021 - present