Victoria Emma Musyoka

Victoria Emma Musyoka has a diverse work experience spanning several years. Victoria Emma currently works at Hubpay as a Customer Service Specialist since May 2022. Prior to this, they worked at CBMS Technical Services as a Customer Service Associate from February 2021 to December 2021. In this role, they were responsible for overhauling the company's social media platforms, handling customer inquiries, and improving customer retention and satisfaction.

Before that, Victoria worked at Standard Chartered Bank as a Customer Engagement & Recoveries Officer from July 2016 to July 2021. Their responsibilities included ensuring compliance with regulations, communicating with customers for timely payments, and monitoring repayment arrangements.

Earlier in their career, they were a Credit Control Officer at Barclays Bank of Kenya from April 2014 to July 2016. In this role, they managed loans and accounts, monitored accounts for repayments, and implemented debt collection strategies.

Victoria Emma Musyoka attended Moi University, where they pursued a Bachelor of Education (B.Ed.) degree in French and History. It is not provided when they started or ended their studies at Moi University. Additionally, Victoria obtained certifications in Customer Service: Handling Abusive Customers from LinkedIn in April 2020 and in Outlook: Time Management with Calendar and Tasks from LinkedIn in February 2020.