Ben Horner

Ben Horner is an experienced professional with a strong background in product management, customer support, and sports broadcasting. Currently serving as Associate Product Manager focused on Abuse Mitigation at HubSpot since October 2017, Ben has effectively trained and coached 352 new hires, led cross-functional teams, and managed the onboarding process during a transition to remote work. Previous roles include Team Lead positions in Trust & Safety and Customer Support, along with expertise in play-by-play broadcasting for various universities and organizations. Ben's earlier career also includes roles in media relations and digital communications in collegiate athletics, along with a solid foundation in technical support and systems management. Ben holds a Bachelor of Arts degree in Communication Studies from Northeastern University.