Hernan Geovanny Alonso Garzon is an experienced professional in digital marketing and customer success, currently serving as a team lead and principal CSM for strategic accounts at HubSpot since January 2020. Previously, Hernan held positions as Director of Digital at Big Fish Marketing & Advertising and Head of Accounts at Fidelity Marketing, where Hernan focused on digital strategy implementation and client account management, respectively. Hernan's career also includes a role as Coordinator of Digital Strategy at Sodexo Benefits and Rewards Services and as Technical Project Coordinator at Siscómputo Ltda., showcasing expertise in managing digital projects and strategies. Hernan holds a Master's degree in Digital Marketing and E-commerce from Universidad Internacional de La Rioja and a degree in Computer Programming from Universidad de Cundinamarca.