Hubspot
James Roulston is a Customer Success professional currently serving as Team Lead at HubSpot since May 2022, following a role as Customer Success Manager. Previously, James worked at eBay from September 2020 to May 2022 as a UK SMB Advisor, focusing on enhancing customer experience and promoting seller performance on the platform. James holds a Master’s degree in Business Management from Maynooth University and has extensive experience at AIB, where roles included Branch Manager, Assistant Manager, and Relationship Manager, contributing to customer service excellence and revenue generation. Educational background also includes a Diploma in QFA from the Institute of Banking and a degree from the University of Glasgow.
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Hubspot
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HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. The platform includes marketing, sales, service, operations, and website management products that start free and scale to meet our customers' needs at any stage of growth. Today, more than 135,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers.