Johnny Reyes

Johnny Reyes is a Senior Customer Support Specialist at HubSpot, where they have resolved over 10,000 customer support tickets with a 93% satisfaction rating since 2023. Previously, Johnny participated in the HubSpot Sales Skills Builder Program and served as a Customer Support Specialist. They actively mentor new team members and contribute to product improvement initiatives. In addition to their role at HubSpot, Johnny is currently an Assistant Social Media Manager at IPUL Vida Nueva, where they develop social media strategies and engage with audiences. Johnny holds a Bachelor's degree in Communication and Media Studies from the University of Massachusetts Boston.