Patrick Hayes

Patrick Hayes is an accomplished professional in Customer Success with extensive experience at HubSpot, where Patrick currently serves as Lead Principal Customer Success Manager, the highest individual contributor role in the department. Responsibilities include ensuring the health, retention, and growth of strategic customers, alongside mentoring new hires. Previously, Patrick held positions at LinkedIn, managing global staffing clients and serving as a founding member of the Enterprise Services team, as well as at Bank of Ireland as a Management Associate. Patrick holds an M.B.A. and a Postgraduate Diploma in Business Administration from the University of Limerick, complemented by a Bachelor's Degree in Public Administration from the same institution.