V L.

V L. is an accomplished professional with extensive experience in customer onboarding and program management across various educational and corporate settings. Currently serving as a Senior Customer Onboarding Specialist at HubSpot since 2022, V L. previously held the position of Customer Onboarding Manager at ZoomInfo, where project management of onboarding for around 100 small to mid-market business accounts was a key responsibility. V L. has also contributed significantly to housing operations as the Associate Director at the University of Colorado Colorado Springs, implementing a secured facilities access platform and providing training to users. Noteworthy achievements include redesigning online onboarding at St. Edward's University, which decreased completion times for over 1,000 students, and managing assessment plans for learning communities at the University of Nebraska-Lincoln to enhance program outcomes. V L. holds a Project Management Certificate from Davenport University and multiple master's degrees, including a Master of Arts in Student Affairs Administration from Michigan State University and a Master of Arts in History from Indiana University Bloomington.