Jean Eduardo Lunkes Schwab Fin

Customer Support Expert (t3) at Hubstaff

Jean Eduardo Lunkes Schwab Fin has a diverse work experience across various roles and industries. Jean Eduardo started their career at RSC Imobiliária as an Administrative Assistant before transitioning to the role of Credit Consultant. In this role, they conducted financial analysis and profiling of prospects to determine their eligibility for bank loans. Jean Eduardo provided personalized customer service and supervised the entire home-buying process.

In 2014, Jean founded eLiving, a company that operated until 2016. Jean Eduardo then joined Transa de Panos as the Managing Director, where they presumably oversaw the company's operations and strategic direction.

In 2015, Jean founded Ekhos Assessoria em Gestão de Pessoas, an advisory firm specializing in personnel management.

Most recently, Jean worked at Hubstaff, where they held several positions. Jean Eduardo started as a Customer Support Representative, providing assistance to Hubstaff clients, and later became a Team Lead. Jean Eduardo 'sresponsibilities included resolving customer queries, creating knowledge base articles, and reviewing freelancer profiles. Jean also played a key role in improving team processes and documentation.

Overall, Jean Eduardo Lunkes Schwab Fin has demonstrated a strong background in customer support, management, and entrepreneurship.

Jean Eduardo Lunkes Schwab Fin began their education journey in 2005 when they enrolled at Universidade do Estado de Santa Catarina to pursue a degree in Mechanical Engineering. Jean Eduardo completed their undergraduate studies in 2009.

In 2010, Jean Eduardo Lunkes Schwab Fin continued their academic pursuits by enrolling at Universidade do Oeste de Santa Catarina. Jean Eduardo successfully obtained a Bachelor of Business Administration (B.B.A.) degree in 2014.

Looking to further enhance their knowledge and skills in the field of business, Jean Eduardo Lunkes Schwab Fin pursued a Master of Business Administration (MBA) degree with a specialization in Entrepreneurship/Entrepreneurial Studies. Jean Eduardo attended Unochapecó - Universidade Comunitária da Região de Chapecó from 2016 to 2017 to complete their MBA.

In addition to their formal education, Jean Eduardo Lunkes Schwab Fin has acquired a range of certifications to enhance their professional skills. These include certifications such as Mindset JEDI from JOIN.VALLE, Security Specialist Superbadge from Salesforce Trailhead Superbadges, Business Development: Strategic Planning from LinkedIn, Continuous Learner from CertiProf, Lightning Experience Reports & Dashboards Specialist from Salesforce Trailhead Superbadges, Problem Solving Techniques from LinkedIn, Prioritize and balance your work from Asana, Scrum Fundamentals Professional Certification (SFPC) from CertiProf, Business Administration Specialist Superbadge from Salesforce Trailhead Superbadges, Business Continuity from Project Management Institute, Master project management basics from Asana, Product Masterclass - How to build digital products from Product School, Product Masterclass - How to build your product career from Product School, Artificial Intelligence Foundations: Machine Learning from LinkedIn, Banish Your Inner Critic to Unleash Creativity from LinkedIn, Being an Effective Team Member from LinkedIn, Blockchain Basics from LinkedIn, Business Analysis Foundations from LinkedIn, Developing Your Emotional Intelligence from LinkedIn, and Getting Started in User Experience from LinkedIn.

Overall, Jean Eduardo Lunkes Schwab Fin has a strong background in business administration, with a Bachelor's and Master's degree in the field, as well as a diverse set of certifications that demonstrate their commitment to continuous learning and professional development.

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