Serena East

Serena East is an experienced Information Technology Business Analyst currently working at Hughes Federal Credit Union since October 2022. Prior to this role, Serena was a Jr. Encompass Administrator at Guaranteed Rate and a Sr. Business Systems Analyst for Wholesale Business Initiatives at Stearns Lending. Additionally, Serena accumulated extensive experience at NOVA® Home Loans, holding multiple positions including Business Analyst, Application Specialist for Encompass 360, Assistant Loan Processor, Fulfillment Team Analyst, and Audit Reviewer. Earlier retail management experience includes roles as Store Manager at Aaron Brothers and Boot Barn, as well as Assistant Manager at Mervyns. Serena holds a Bachelor of Science in Retailing and Consumer Sciences with a Business Minor from the University of Arizona and an Associate's degree in Business/General Studies from Pima Community College.