Irfan Iqbal

Irfan Iqbal is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Senior Service Desk Operator at Hughes Network Systems since September 2016, Irfan specializes in optimizing networks and troubleshooting incident servers, hubs, routers, and switches, while consistently meeting customer service level agreements. Prior to this role, Irfan worked as a Support Analyst at EMIS Health, focusing on incident diagnosis and swift resolution through effective departmental collaboration. Earlier experience includes serving as a First Line Support technician at Fujitsu Network Communications, where responsibilities involved managing technical inquiries and customer equipment remotely. Irfan began a career in security as a Security Officer at A1 SECURITY, earning recognition for exceptional service. Educational credentials include multiple IT certifications acquired from Computeach International Limited from 2012 to 2013.