Ella Mae Gerarman

Ella Mae Gerarman currently serves as the Head of Telemarketing at Hult International Business School, where responsibilities include managing the Enrollment Coordinator/Telesales team and collaborating with senior managerial staff. With prior experience at ePerformax Contact Centers & BPO, Ella Mae held positions such as Performance Development Coach, Performance Analyst, and Customer Service Representative, focusing on performance improvement, quality assurance, and customer service. Ella Mae's academic background includes a Master of Business Administration from Hult International Business School and a Bachelor of Business Administration in Human Resources Management from Cebu Institute of Technology, along with a Bachelor's degree in Psychology from the University of San Carlos.