Amber Koch

Amber Koch is an experienced professional in customer success and client relationship management, currently serving as a Customer Success Advocacy Specialist at Human Interest since February 2022. Prior to this role, Amber worked as a Client Relationship Manager, and as an HCM Consultant at Align HCM, focusing on Time and Attendance for UKG Products. Amber's career began at Paychex, where responsibilities included managing HRS field support and implementing new timekeeping systems, as well as guiding clients through their onboarding processes for 401k and S125 plans. Early career experience includes customer service at Sam's Club. Amber holds a Bachelor of Business Administration from SUNY Empire State College, specializing in Human Resources Management and Services.