Shantel-Crystal Nwanguma

Senior Director Of Customer Onboarding at Human Interest

Shantel-Crystal Nwanguma has a diverse work experience spanning several industries. Shantel-Crystal currently serves as the Regional Director of Revenue for South Texas & Louisiana at Human Interest, a role they have held since January 2023. Prior to this, they were the Regional Director of Revenue for Texas at the same company from January 2022 to January 2023. Before joining Human Interest, they worked as a 401k Account Executive at the company from March 2021 to December 2021.

Before their role at Human Interest, Shantel-Crystal worked at Paychex as a Retirement Consultant from February 2020 to March 2021 and as a Small Business Consultant from April 2018 to February 2020.

Shantel-Crystal also has experience at PhysAssist Scribes, Inc, where they served as an Operations Manager from April 2017 to April 2018, an Operations Coordinator from May 2016 to April 2017, and as a Lead CTS/Traveling ED Clinical Information Specialist from July 2015 to May 2016.

Their earlier experience includes roles at TeamHealth as an ED Clinical Information Specialist and Trainer from October 2013 to June 2015, the Department of Biology at Texas Southern University as a Research Assistant from June 2013 to December 2013, Memorial Hermann: Neurology Clinic as an Intern from July 2013 to October 2013, Kids R Kids as a Teacher from 2007 to 2013, and Oak Hill Pharmacy as a Pharmacy Technician from May 2010 to August 2010.

Additionally, Shantel-Crystal worked as a Legal Assistant at The Law Office of Joyce M Phoenix, PLLC from May 2009 to July 2009. Throughout their various roles, they have gained experience in revenue management, account management, consulting, operations, training, research, and teaching.

Shantel-Crystal Nwanguma completed their Bachelor of Science (BS) degree in Biology/Pre-Pharmacy Studies at The University of Texas at San Antonio from 2008 to 2010. Shantel-Crystal then pursued a Bachelor of Science (BS) degree in Biology with a field of study focused on Pre-Health at Baylor University from 2010 to 2012.

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