Arbie Walker III

Arbie Walker III is an experienced IT professional currently serving as an End User Support Technician 3 at Humana, where timely support is provided to clinic personnel and device compliance is managed through Intune admin center. Previously, Walker worked as a Senior IT Support Technician at KIPP Texas Public Schools, mentoring a team of technicians and developing Standard Operating Procedures that significantly reduced the daily ticket queue. Additional experience includes roles as an Apple Chat Support Advisor at Kelly, a Technical Support Representative at JPay, and an Electronics Department Manager at Sears. Walker is pursuing a Bachelor of Science in Cyber/Computer Forensics and Counterterrorism from Western Governors University, complementing a solid technical education background.