Julie Ragland is an experienced marketing professional currently serving as Lead Delivery Product Owner in Marketing Operations at Humana since August 2009. In this role, Julie manages the transition of marketing operations from contracted vendor Deloitte to IBM, overseeing multiple Salesforce Marketing Cloud journeys and the alignment of communication processes. Julie has a strong background in CRM marketing, having held various senior roles, where responsibilities included the development of data-driven marketing strategies, multi-channel campaign implementation, and team training. Julie's earlier experience includes significant accomplishments in media buying and planning at Finelight, where national and regional direct response campaigns were coordinated with substantial budgets. Julie holds a Bachelor's degree in Advertising from Indiana University Southeast.
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