Shannon Sipes

Shannon Sipes has a diverse work experience spanning several roles and companies. Shannon currently works at Humanim as the Director of Operations for the Behavioral Health Department, where they oversee departmental operations. Prior to this role, they held the position of Staff Development Manager at the same company, responsible for designing and implementing professional development programs for employees. Shannon also has experience as a Residential Rehabilitation Manager, supervising counselors and managing adult clients with mental illness.

Before their time at Humanim, Shannon worked at TrustedTPV as the Director of Client Services, managing customer requests and resolving any issues that arose. Shannon also worked at BSG Clearing Solutions as an Account Manager, where they implemented new accounts and educated clients on the company's services.

In the early stages of their career, Shannon worked at VoiceLog as the Customer Service Manager, overseeing agents and addressing customer inquiries. Shannon also worked as a Customer Service Agent, providing account management services.

Shannon began their career at Humanim as a Recruiter, reviewing resumes and coordinating the hiring process. Shannon later became a Rehabilitation Manager, overseeing counselors and managing clients with mental illness.

Overall, Shannon Sipes has gained extensive experience in operations, staff development, client services, and customer service throughout their career.

Shannon Sipes completed their Bachelor's degree in Sociology from Washington College between 1996 and 2000. In 2000, they attended Loyola University Maryland to pursue a degree in Counselor Education/School Counseling and Guidance Services, which they completed in 2001. Shannon later enrolled at the University of Maryland Global Campus in 2011 to study Business Administration and Management, although it is unclear if they obtained a degree in this field. Prior to their higher education, Shannon attended Atholton High School from 1992 to 1996. Shannon also holds a certification in CPRP from the US Psychiatric Rehabilitation (USPRA), although the specific month and year of obtaining the certification are not mentioned.