Muhammad Sikander Ali

Senior Technical Support Specialist at Humanity

Muhammad Sikander Ali has a wealth of work experience, beginning in 2011 with Pizza Hut Restaurants UK, where they held the role of Assistant Store Manager. In 2012, they moved to Firezza Pizza Ltd, where they were an Assistant Manager and was responsible for customer service and relationships, sales strategy and business development. In 2015, they joined epay, a Euronet Worldwide Company, as a Credit Controller, where their duties included performing credit checks and allocating credit limits to customers. In 2016, they took on the role of Case Handler at BDS, where they followed up on leads generated by leads generation team to verify the details of claimants for injury claims. In 2017, they joined Atlas Cars Of London as an Account Manager/Customer Service Representative, where they took customer bookings over the phone and despatched drivers for pickups. In 2020, they moved to ClearPath Orthodontics (PVT) LTD as an Operations Supervisor, managing and supervising the Sale & Customer Support Team and assisting and supervising the sales team to ensure sales targets were met. Finally, in 2021, they joined both TCP Software and Humanity as a Senior Technical Support Specialist, remotely assisting clients in identifying, resolving, and troubleshooting software issues, setting up features for advanced-level usage of the software, and setup/troubleshooting mobile applications and kiosks onto the client's database.

Muhammad Sikander Ali attended Oxford Brookes University from 2013 to 2015, where they earned a Bachelor's degree in Accounting and Finance. Muhammad Sikander also attended Kaplan Financial London UK from 2010 to 2015, where they earned an ACCA in Accounting and Business/Management.

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Timeline

  • Senior Technical Support Specialist

    October, 2021 - present

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