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Jayhov Ezra Sumagang

Tier 2 Support Specialist at HungerRush

Jayhov Ezra Sumagang has a strong background in IT support and customer relations. Jayhov Ezra began their career in 2011 at eBay, working in the Fraud Resolution Department where they resolved buyer and seller disputes. From 2012 to 2014, they worked at Microsoft as a Customer Relations Officer and Remote Desktop Support specialist. In 2014, they joined Geek Squad as a Remote IT Desktop Support technician. Jayhov Ezra then moved to Geekatoo in 2015, where they served as a Remote IT Helpdesk officer, providing customer support and troubleshooting. In 2015, they also started working at HelloTech Inc. as a Development Specialist, responsible for training and development of new hires. Jayhov Ezra'sresponsibilities included installing and configuring computer systems, analyzing call logs, and troubleshooting hardware and software faults. Most recently, Jayhov joined HungerRush in 2022 as a Tier 1 Support Specialist.

From 2006 to 2011, Jayhov Ezra Sumagang attended Saint Michael's College in Cantilan, Surigao del Sur. During this time, they pursued a degree in Hotel and Restaurant Management with a focus on Food Preparation/Professional Cooking/Kitchen Assistant.

Links

Previous companies

eBay logo
Microsoft logo

Timeline

  • Tier 2 Support Specialist

    February 1, 2023 - present

  • Tier 1 Support Specialist

    January, 2022