Pamela Guzman Lobo has a diverse professional background in retention and customer experience roles within the banking sector. Pamela has experience working at Hunter Peru and Grupo Scotiabank, where Pamela developed and implemented strategies to retain credit card customers. Pamela also has experience in managing customer retention plans and supervising authorized channels to meet retention goals. With a background in operations and a strong educational foundation including a Master's degree in Ethics and various diplomas, Pamela brings a wealth of knowledge and expertise to their roles.
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