Brady H.

Brady H. is a skilled IT professional with extensive experience in technical support and systems administration. Currently serving as a Senior SOC Support Specialist at Huntress since March 2023, Brady H. has effectively collaborated with the Product Support team to enhance customer satisfaction through prompt troubleshooting of EDR, SAT, and MDR for Microsoft 365. Prior to this role, Brady H. gained valuable experience at Baltimore Consulting, progressing from Junior Systems Administrator to Systems Administrator, where expert troubleshooting skills were utilized to resolve complex issues. Earlier roles include providing help desk support at Harford Community College and demonstrating leadership as a Team Leader at Chick-fil-A, where Brady H. was recognized for exceptional leadership skills and awarded a leadership scholarship. Brady H. holds an Associate of Applied Science in Information Assurance & Cyber Security from Harford Community College.