Jake D.

Jake D. has extensive experience in patient financial services, presently serving as the Director of Patient Financial Services at Hurley Medical Center since January 2019. Prior roles at Hurley include Assistant Director of Patient Business Services and Supervisor for both Hospital Billing/Central Scheduling and Patient Financial Services. From January 2017 to August 2019, Jake held the position of Business Office Manager at Havenwyck Hospital, where responsibilities included overseeing the billing department and financial counseling, managing claims audits, and negotiating with payers. Prior to that, from November 2008 to January 2017, Jake was a Supervisor and Training Specialist at Client Financial Services of Michigan, leading a large team to deliver exceptional patient service. Education includes a Certified Outpatient Coder (COC) certification from the American Academy of Professional Coders earned in 2019 and coursework at Mott Community College in 2007-2008.