Hitesh Dua

Hitesh Dua currently serves as the Head of Customer Experience & Operations at Huru, focusing on creating a financial ecosystem tailored to the UAE market. Prior to this role, Hitesh was the Product Operations & CX Lead at INDmoney, overseeing user experience for various financial products. Hitesh has extensive experience in customer experience through roles at Uber, where responsibilities included leading programs, collaborating with stakeholders, and enhancing the customer journey. Earlier positions include Community Manager at Avenue Growth and Operations Manager at The Testament, where skills in operations management and recruitment strategies were developed. Hitesh began a career in marketing coordination and has a technical background with a Bachelor of Technology degree in Mechanical and Automation from Maharaja Agrasen Institute Of Technology.