Laura Diaz

Laura Diaz is an experienced Application Engineer at Smart Building Technologies - A Fidelity Company and also serves as an Application Support Engineer at HVAC Concepts since August 2020. Previous roles include Technical Support Specialist at HVAC Concepts and CSR/Dispatch/Project Coordinator at Michael Bonsby Heating & Air from June 2016 to August 2020, where coordination of HVAC services was a key responsibility. Earlier experience includes Customer Care/Sales Specialist at The Ritz-Carlton Hotel Company, Vacation Planner at Norwegian Cruise Line, and Customer Service Representative at Shop Latino TV. Laura holds an AA in Business Administration from Miami Dade College, with studies spanning from 2010 to 2019.