Gelvis Osorio Diaz possesses extensive experience in customer service and administrative roles within various industries. Currently serving as an independent distributor at Hy Cite Enterprises, LLC since July 2021, Gelvis has demonstrated strong listening abilities, empathy, enthusiasm, and perseverance. Prior experience includes positions at Macy's, LLC as a store assistant and Tova, S.A. as a reception supervisor and administrative supervisor, where responsibilities involved goods handling, inventory management, and maintaining sales areas. Additional roles include leading a customer service team at Casco Viejo and supervising quality control at PDVSA Servicios Petroleros, S.A. Gelvis holds a degree in Industrial Relations from Universidad del Zulia, obtained in 2012.