Maria Pena

Maria Pena is an experienced professional with a strong background in customer service and technical support. Currently serving as a Bilingual Customer Service Representative at Hy-Pro Filtration since January 2014, Maria specializes in managing Latin American accounts, handling shipping and receiving, and generating monthly reports for the account manager. Prior experience includes working as a Laboratory Technician at Donaldson from January 2014 to May 2023, where Maria performed essential lab duties, and as a Bilingual Customer Service Representative for the CT-SMS team at Eli Lilly and Company from June 2001 to November 2003. Maria holds an Associate's degree in Chemical Engineering from ITT Technical Institute, earned between 1999 and 2001.