Donna Harkins is a skilled IT professional currently serving as a 2nd Line Support Engineer at hyble, where the focus is on boosting sales and reducing waste in an on-demand design and print solution environment. With experience as an Engineer in Client Support at Excelicare and roles including Customer Support Engineer and Software Support Analyst at SchoolCloud, Donna has developed a strong background in technical support. Prior experience includes a work placement at Visual Management Systems Limited focused on machine learning and facial recognition, and earlier roles as an Activities Coordinator and Care Assistant at Blanefield House Limited, where coordination and personal care for residents were key responsibilities. Donna holds a Bachelor of Science degree in Computer Science from the University of the West of Scotland.
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