Jackson Pitt is an experienced Project Manager with a strong background in service delivery and support management. Currently at Hydro Tasmania since March 2020, Jackson has held multiple leadership roles including Project Manager, Service Desk Lead, and Service Transition Manager. Prior experience includes managerial positions at TasmaNet, CGI, PowerNET IT Consultants, Wireless IP Technology Pty Ltd, and Teletech International, where Jackson demonstrated expertise in developing service delivery teams, implementing ITIL and Agile methodologies, managing customer satisfaction metrics, and handling complex incidents across various IT environments. Jackson's career reflects a commitment to continuous improvement and customer-centric service management.
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