Hygeia HMO - Nigeria's premier HMO - offers comprehensive health insurance services to corporate organizations, SMEs with 10 or more members, families, and individuals. We have delivered first-class health insurance services in Nigeria since 1986. Our managed care schemes provide an outstanding level of healthcare.

Hospital

Hygeia HMO

The Kaduna office focuses on client relations and business development within the local and regional markets.

Kaduna

Itohan Onaghinon

Enema Anumnu

Olabode Olawunmi

Jessica Ekpenyong

Oluchi Ononobi

Ezeocha Kingsley

Chika Yakubu BSN

Victor Akpan

Inegbe Eghogho Joy

Sumayyah Zubair

Ob Okay-Uzoukwu

Jennifer Ugorji

Nnamdi Asogu

Kate Oshigbo

Nkemjika Onuigbo

Temitope Ojerinde

Olaide Owolabi

Oghenetega Akprese

David ADANLAWO

Mercy Chioma Ogban

Bolaji Ajibola

Peace Ogbuagu

Leke Ologbenla

Abayomi Olawale

Bukunmi 'Sawe

OLUFIKUNAYO EKPENYONG

Toyosi Akosile

Afolabi Abiodun

The Client Management and Retention team at Hygeia HMO is responsible for ensuring client satisfaction and loyalty by managing relationships with corporate organizations, SMEs, families, and individual policyholders. This team handles client onboarding, addresses ongoing client needs and concerns, provides exceptional customer service through multiple channels, and implements strategies to maintain and increase client retention. They work collaboratively to enhance the overall customer experience and secure long-term partnerships.

Client Management and Retention

The Management team at Hygeia HMO oversees the strategic direction and operational efficiency of the organization. Key roles include optimizing healthcare benefits, managing service tariffs, recruiting and managing talent, driving sales and marketing initiatives, and fostering business development to ensure the delivery of first-class health insurance services.

Management

This department manages interactions and relationships with healthcare providers to ensure effective collaboration and communication.

Provider Relations

This department focuses on enhancing and managing interactions with customers to improve satisfaction and loyalty.

Customer Experience

This department focuses on strategies and initiatives to maintain and enhance customer loyalty and engagement.

Customer Retention

This department focuses on providing assistance and solutions to customer inquiries and issues.

Customer Support

Hygeia HMO

Org chart

Teams

Client Management and Retention

Management

Provider Relations

Customer Experience

Customer Retention

Customer Support

Offices

Hygeia HMO

Org chart

Teams

Client Management and Retention

Management

Provider Relations

Customer Experience

Customer Retention

Customer Support

Offices

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