Alexandra Martin

Senior Enterprise Customer Success Manager at Hygraph (previously GraphCMS)

Alexandra Martin has a diverse range of work experience spanning multiple industries. Alexandra started their career as a Group Leader for Excursions & Activities at ESL Education. Alexandra then worked as a Tour Operator Agent at Kuoni Group before transitioning to roles in the banking industry, first as an Allround Trainee and later as an Account Manager at BCV - Banque Cantonale Vaudoise.

After their time in the banking industry, Alexandra gained experience in event and project management, working as an Event Manager Assistant at American Express Global Business Travel and later as a Junior Event Manager. Alexandra coordinated various projects and gained proficiency in budgeting, venue sourcing, and proposal writing. Alexandra also worked as a Client Relationship Coordinator at Shocklogic, where they built customer relationships and managed accounts.

In 2017, Alexandra joined eFinancialCareers as a Customer Success Specialist, where they helped clients maximize the company's e-recruitment solutions. Alexandra collaborated with sales, marketing, and product teams and participated in research and testing projects.

Alexandra then joined test IO, a software crowdtesting company, as a Customer Success Manager. Alexandra played a crucial role in enabling fast-moving software development teams with on-demand QA testing throughout the development cycle.

Most recently, Alexandra has been working at CoachHub as a Customer Success Manager, ensuring customer satisfaction and success.

In 2022, Alexandra joined Hygraph (previously GraphCMS) as a Senior Enterprise Customer Success Manager.

Alexandra Martin's education history is as follows:

- In 2013, they attended One to One English in London but did not pursue a specific degree or field of study.

- From 2012 to 2013, they studied Tourism and Travel Services Management at Athena School in Lausanne.

- In 2010 and 2011, they attended the DID Institute in Hamburg & Berlin but did not obtain a degree or specify a field of study.

- From 2006 to 2008, Alexandra studied Banking, Corporate, Finance, and Securities Law at CYP Banking in Lausanne.

- In 2005, they obtained a Baccalaureate degree in Economics from Lemania School in Lausanne.

- From 2002 to 2005, they pursued a Baccalaureate degree in Spanish Language and Literature at Gymnase Chamblandes in Lausanne.

Additionally, they obtained the certification in Coaching Skills for Leaders and Managers from LinkedIn in August 2021.

Links

Previous companies

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