Allison Burke

Allison Burke is an experienced customer care professional currently serving as the Customer Care Senior Manager at Hyland since March 2018, where guidance is provided to leaders in managing the Americas Commercial Customer Care team, ensuring exceptional customer experiences and collaboration with various global teams. Previous roles at Hyland include Customer Care Manager and Customer Care Advocate, further emphasizing a commitment to customer satisfaction. Prior experience includes HR Shared Services Specialist at CBIZ MHM, LLC, where key accomplishments involved creating an onboarding processes manual and improving I-9 compliance, and Onboarding Specialist at PSAV, where data analysis and onboarding resource development were key contributions. Earlier career experience at Black & Veatch included assisting in HR strategic initiatives and enhancing onboarding programs. Allison holds a Bachelor of Science in Business with concentrations in Human Resources and International Business from The University of Kansas.