JT

James A. Hynes (TONY)

ATM Technical Support Analyst at Hyosung Innovue Americas

James A. (Tony) Hynes has a diverse work experience spanning over three decades. JAMES A. (TONY) started their career in the United States Marine Corps as a Sergeant, where they served as an Avionics Technician specializing in radar/navigation/fire control systems for various jet aircraft. JAMES A. (TONY) also held roles as a Collateral Duty Inspector and Work Center Safety NCO.

Following their military service, Hynes worked as a Service Manager at Pittencrieff Communications Inc, where they gained experience in repairing, installing, and programming LMR devices. JAMES A. (TONY) also provided training and supervision to technicians and was responsible for inventory and cost control.

Hynes then transitioned to Kenwood U.S.A. Corporation, where they served as a Production Manager.

JAMES A. (TONY) later joined AT&T as a Manager and Technician for Telecom Installation Repair, where they managed employees involved in installing and repairing telephone services and equipment.

Hynes also worked at CompuCom as a Network Administrator, where they were responsible for remote monitoring and troubleshooting of WAN/LAN networks.

JAMES A. (TONY) then pursued a career as a Securities Broker at Titus Financial, specializing in Oil and Gas programs.

Hynes gained experience in internet marketing at Liquid Motors Inc, where they worked as a Dealer Specialist, providing support for internet marketing software to automobile dealerships.

Their role as an Affiliate Engineer at Verizon Terremark involved installing, maintaining, and rearranging CO-LOC and managed hosting servers and network devices. JAMES A. (TONY) also served as a Safety Coordinator/Trainer, conducting safety inspections and coordinating maintenance efforts with external parties.

Hynes also worked as a Tech Specialist - Case Manager at Lexus Corporate Headquarters, before their current position as an ATM Technical Support Analyst at Nautilus Hyosung America. In this role, they provide technical support for retail and financial institution ATMs and TCRs, diagnoses hardware and software problems, and collaborates with internal and external engineers and technicians to optimize software and hardware configuration. JAMES A. (TONY) is also responsible for producing and updating technical documents.

Throughout their career, Hynes has developed a wide range of technical skills and has consistently demonstrated their ability to provide support, optimize processes, and ensure customer satisfaction.

James A. (Tony) Hynes has a diverse education history. JAMES A. (TONY) attended the University of North Texas, where they pursued Applied Technology Training and Development in the field of study. Afterwards, they enrolled at Collin College and studied Management Information Systems. JAMES A. (TONY) furthered their education by attending San Antonio College, focusing on Electronics Engineering Technology. Following this, they attended the University of Phoenix to study Management Information Systems. Lastly, they completed their education at Victoria Community College, specializing in Management Information Systems.

In addition to their formal education, James A. (Tony) Hynes obtained several certifications. JAMES A. (TONY) achieved Linux Essentials certification from Linux Academy in January 2020. Prior to that, they acquired AWS Essentials certification in December 2019, and AWS Concepts certification in November 2019, both also from Linux Academy.

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Timeline

  • ATM Technical Support Analyst

    February, 2020 - present