Kinshuk Gupta is an experienced operations professional with a strong background in enhancing efficiency and productivity across various organizations. As Operations Manager at HYPD since December 2021, Kinshuk oversaw daily operations and achieved an 80% increase in team efficiency while improving customer satisfaction. Prior experience includes a role in WI Platform Operations at Fidelity International, where Kinshuk implemented process improvements that led to a 30% increase in SLA compliance and overall team productivity. Kinshuk also served as a Quality Consultant at Docprime.com, achieving a 70% increase in efficiency through process investigations and training initiatives. Kinshuk holds a Post Graduate Diploma in Management from the Institute of Management Technology, Ghaziabad, and is currently pursuing a degree in Product Management from HelloPM.
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