Nayra C.

Nayra C. has over 10 years of experience in customer service, sales, and operations. In 2021, they began working as the Customer Support Manager for HypeAuditor, where they are responsible for user support, analyzing customer requests, and providing internal services and management with customer feedback. From 2019 to 2021, they worked as the Administrative and Operations Manager for Itaú Unibanco. From 2016 to 2019, they were the Retail Store Manager for Cia. Marítima USA, where they managed recruitment, training, and development of teams, training of new managers, sales action plans, and monitoring of sales metrics. From 2013 to 2016, they worked as the Retail Store Supervisor for Grupo Boticário. Finally, from 2011 to 2013, they were the New Vehicle Sales Technician for Fiori Fiat, where they were responsible for customer service and product presentation, financing simulation, and follow-up of the financing process with the bank.

Nayra C. obtained a Bachelor Degree in Physiotherapy from Unijorge in 2009. Nayra then obtained a Master Business Administration from UNOPAR - Universidade Norte do Paraná in 2021, with a focus in Strategic Business Management. In December 2021, they also obtained a certification in HypeAuditor for Beginners from HypeAuditor.