Angela Wilson Halbrook

Angela Wilson Halbrook has over 20 years of work experience. Angela began their career in 1999 as a Sales Representative I at Dell. In 2001, they became an English Teacher at Austin Independent School District. In 2006, they worked as a Language Instructor at English Village: Gyeonggi Province. In 2007, they were a Language Instructor at Pagoda Foreign Language Institute. In 2008, they worked as a Senior Customer Solutions Advocate at Tk20, Inc. (now Watermark). In 2014, they were a Strategic Business Advisor and Project Manager at Q2ebanking. In 2017, they were a Director, Project Management Office and Project Manager, Platform Engineering at Serenova. In 2020, they were a Director, Program Management Office at Lifesize and Director of Engagement at Hypori.

Angela Wilson Halbrook has a Bachelor of Arts degree in English/Language Arts Teacher Education from Texas A&M University, which they obtained from 1994 to 1998. In 2007 to 2009, they obtained a Master of Arts degree in Diplomacy from Norwich University. In addition, they obtained several certifications, including a Texas Educator Certificate in Secondary English and History Grades (6-12) from the State Board for Educator Certification in May 1999, a Project Management Professional (PMP) from the Project Management Institute in March 2017, an ITIL® Foundation Certificate in IT Service Management v.3 from AXELOS Global Best Practice in August 2019, a Certified ScrumMaster from the Scrum Alliance in December 2018, a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in March 2022, and a Certified Customer Success Manager (CCSM) Level 2 and an Organizational Transformation: Foundation from Project Management Institute in April 2022.