Mackenzie Loftus

Mackenzie Loftus is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at HYPR | The Passwordless Company™ since October 2021. Prior to this role, Mackenzie held various positions at Broadvoice from May 2016 to October 2021, including Customer Success Orientation Manager, where responsibility entailed assisting customers during their initial 90 days to enhance their experience. Additional roles at Broadvoice included Customer Service Supervisor, Premier Customer Service Supervisor, Premier Support Lead, and Account Manager, with a focus on delivering high-quality customer support and engagement.