Vatsal Shah

Vatsal Shah is an Associate Data Scientist 2 at Hyundai Capital America, where expertise in leveraging AWS Comprehend has led to the successful redaction of PII from over 1.5 million customer call transcripts and application of the Mistal 8x7B model for transcript classification, achieving 93% accuracy. Prior experience includes analysis of 250,000 customer surveys during a Data Science Internship, contributing to a 5.4% increase in customer satisfaction scores, and conducting exploratory data analysis as a Data Analyst at BILL. Vatsal Shah has also served as a Teaching Assistant at the University of California, Irvine and worked as a Business Technology Analyst at Deloitte, enhancing project planning efficiency and improving customer service workflows. Early career includes market research and lead generation for ChatGen.ai and serving as a Senior Secretariat Member at India's International Movement to Unite Nations, focusing on public policy. Vatsal Shah holds a Master's in Business Analytics from the University of California, Irvine, and a Bachelor's from Thadomal Shahani Engineering College.