Helen R. is a seasoned digital and customer experience manager with extensive experience in leading digital transformations and customer-centric strategies across various industries. Currently serving as the Digital & Customer Experience Manager at Hyundai Motor Company Australia, Helen R. focuses on enhancing digital customer interactions through innovative technology and tools. Prior roles include significant positions at InvoCare, where responsibilities spanned digital customer experience and marketing management, and roles at Optus, Guardian Early Learning Group, and Westpac, emphasizing digital marketing and relationship management. Helen R. began a career at Nestle Australia, managing digital CRM activities across Oceania, and has also contributed to education as a tutor for marketing courses. Educational background includes a BCom with double majors in Marketing and Management from The University of Auckland and a Diploma in Advertising from Auckland University of Technology.
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