Dana Garvey

Dispute Resolution Manager at I-66 Express Mobility Partners

Dana Garvey has held various roles in customer service, healthcare quality monitoring, and toll collection analysis. Dana has experience in supervising call center operations, mentoring and coaching employees, analyzing customer interactions, and resolving disputes. Dana's expertise also includes maintaining patient charts, managing contact lens stock, and handling insurance verification and billing. Dana has a background in healthcare programs and treatments, and Dana is proficient in various computer applications. Dana has consistently demonstrated a dedication to quality, efficiency, and customer satisfaction in their roles.

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Previous companies

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Timeline

  • Dispute Resolution Manager

    July, 2023 - present

  • Toll Collection Analyst

    December, 2022

  • Customer Service Supervisor

    September, 2022