Patrizia di Stefano

Patrizia Di Stefano is an experienced Operations Manager and Business Systems Analyst with a background in customer service and contact center management. Patrizia has worked at companies such as i2c Inc., Expedia Group, Aeroplan, Aimia Inc, Carlson Marketing Canada, American Express Global Business Travel, and Signature Vacations. Patrizia has a degree in Tourism from Champlain College Saint-Lambert and has a strong track record of successfully managing teams, implementing new systems and platforms, and ensuring operational SLAs are met. Patrizia is also certified as a Scrum Master and has experience in call center operations, training, coaching, and customer service.