IAG Limited
Glenn Veugen is a seasoned professional in service design and user experience, currently serving as Principal Strategic Service Designer and Lead Service Designer at IAG since March 2022. Glenn has previously held mentoring roles with the Interaction Design Foundation and Designlab, guiding students in UX design. Notable experience includes serving as Lead CX Strategist at VMLY&R, where responsibilities spanned from senior user experience architecture to designing impactful strategies across various industries. Additional positions have included freelance consulting at Conzept and experience design at Guerrilla Games, contributing to the development of Sony PlayStation's Horizon 2: The Forbidden West. Educational qualifications include a Professional Doctorate in Engineering from Eindhoven University of Technology and multiple degrees in Communication & Multimediadesign from various institutions.
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IAG Limited
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IAG is Australia and New Zealand's largest general insurance company with a purpose to make your world a safer place, whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia and New Zealand.