IAG Limited
Jacinta Brown is a seasoned professional with extensive experience in performance and capacity management, training facilitation, and business effectiveness. Currently serving as a Specialist in Performance & Capacity at IAG since January 2013, Jacinta has supported national client service teams in implementing strategic initiatives and change management. Previous roles at IAG include Facilitator/Coach for Requisite Enterprise principles, ensuring leadership capability and employee engagement, as well as Business Effectiveness Specialist, promoting integrated people strategies. Jacinta's background includes significant contributions as an Operations Specialist and Telephony Specialist, with achievements in optimizing telephony solutions and successfully migrating multiple insurance brands during IAG's acquisition of Wesfarmers Insurance. Other professional experiences encompass roles at EnergyAustralia, CGU, and Aegis Services Australia, where Jacinta honed analytical and commercial skills. Jacinta holds a Bachelor of Social Science in Environmental Management from RMIT University.
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IAG Limited
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IAG is Australia and New Zealand's largest general insurance company with a purpose to make your world a safer place, whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia and New Zealand.