Joanne Thompson is a Senior Business Analyst with extensive experience in the insurance industry. Joanne has a strong background in leading various projects and initiatives aimed at improving operational efficiency and customer experience. Their most recent role at IAG highlights their expertise in analyzing business requirements and facilitating communication between stakeholders. Joanne's career history showcases their proficiency in managing projects, implementing web-based systems, and integrating platforms to enhance business processes. Joanne holds diplomas in Project Management and General Insurance, emphasizing their dedication to continuous learning and professional development.
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