Luke Hurley

Luke Hurley has over 16 years of experience in content management and digital production, currently serving as the Lead Content Management at IAG since 2007. In this role, responsibilities include creating training for customer-facing websites, mentoring colleagues on software use, and establishing system standards. Previously, as Lead Digital Content Producer, Luke led team development and was involved in budgetary decisions and future project strategies. Early experiences include roles in customer support and website management, as well as positions in retail and hospitality, showcasing a strong foundation in customer service and operations across various industries.