IAG Limited
Nicole Shobrook has an extensive career at IAG since December 2001, where current responsibilities include serving as Executive Manager of the Customer Loyalty Platform, focusing on customer connectivity, recognition, and rewards, alongside leading technology transformation and operational capabilities related to customer identity, consent, and payments. Previous roles at IAG have encompassed Executive Manager of Digital Solutions, overseeing digital sales and customer experience, as well as Senior Manager of Digital and Business Change. Earlier in her career, Shobrook worked at WorldGroup Consulting as a Consultant. Shobrook holds a degree from the University of Wollongong, earned between 1995 and 1998.
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