Manuela Teixeira

Manuela Teixeira is an experienced professional specializing in customer success and project management. Currently serving as a Customer Success Manager at IAGENTE, Manuela oversees mid and high-touch client management, tracking critical performance indicators, and implementing internal processes to enhance team efficiency. Previously, as Head of Relationship at Reweb, Manuela led a team of 40 in the customer success domain, optimizing processes for improved client delivery and managing key metrics. Manuela has held several leadership roles, including Squad Leader and Customer Onboarding Coordinator, where contributions included increasing customer lifetime value and improving onboarding processes across various regions. Manuela holds an Executive MBA in Strategic Project Management and has a Bachelor's degree in Advertising and Marketing.