Melissa Navarro Dorado

Melissa Navarro Dorado is a seasoned professional in business strategy and digital product management, currently serving as the Director of Business Strategy and Digital Products at iAhorro.com since April 2015. Responsibilities include digital transformation, project automation, and internal consulting, alongside managing a team for business loans and overseeing performance metrics. Previous experience includes roles as Operations Technician at Rocket Internet AG and Supervisor at VERIFICA and Global Sales Solutions Line, where Melissa focused on commercial strategy, training coordination, and service management. Educational achievements include a Master's in Digital Business and certifications in customer service management and team coaching.