The Operations and Strategy team at IAG is responsible for optimizing operational efficiency and driving strategic initiatives across the airline's various functions. This includes managing supply chain analytics, ensuring business continuity, enhancing service delivery, and implementing agile change processes. By collaborating across departments, they aim to improve customer experience and support the overall growth and adaptability of the airline group.
Clare Moore-Bridger
Director Of Corporate Affairs
Edgar Castellan
Strategic Supply Chain & Inven...
Laura Colino Ortuño
Head Of Business Continuity
Michael Carver
Senior Manager - Airport Ticke...
Mike Shiels
Change Manager (agile)
Oliver Iffert
Chief Operations Officer
Sean O'Gorman
Head Of Service Operations
Susannah Portch
Head Of Service Strategy And D...