Ibec
Caroline Shakour is a seasoned professional with extensive experience in customer success, account management, and strategic initiatives across various industries, including technology, healthcare, and telecommunications. Currently serving as a Senior Executive in Strategic Key Account Management Support at Ibec since August 2024, Caroline previously held roles such as Senior Customer Success Manager and Customer Success Manager at Skedulo, where responsibilities included cross-functional collaboration and end-to-end client lifecycle management. Earlier career experiences include program management at TikTok and Translations.com, focusing on strategic projects and implementation for key accounts. Caroline holds an MBA from University College Dublin and has a diverse academic background, including degrees in Political Science and Spanish Literature from prestigious universities.
Ibec
Ibec is Ireland’s largest lobby and business representative group. Our purpose is to help build a better, sustainable future by influencing, supporting and delivering for business success. With over 270 employees, Ibec engages with key stakeholders in Ireland and internationally through our six regional offices and our Brussels office, along with an extensive international network in the UK and US. Ibec positions are shaped by our diverse membership, which range from small to large, domestic to multinational and our 40 trade associations cover a wide range of industry sectors. Ibec members employ over 70% of the private sector workforce in Ireland. As well as lobbying, Ibec provides a wide range of professional services and management training to members on all aspects of human resource management, occupational health and safety, employee relations and employment law. For more information on joining Ibec and our membership package, please visit https://www.ibec.ie/join or call us on 1890 546 546.